20 Questions to Ask Your BPO Partner

It’s well known that outsourcing to a BPO can improve efficiencies, lower costs and reduce overheads. Yet, what is less apparent is how to choose a partner that will create value for your customers and align with your company goals. If you’re ready to hire but aren’t sure how to go about the interview process, we can help.

Screen Shot 2022-08-24 at 9.56.20 AM

Stay One Step Ahead

Ask the right questions to find a partner that will work with your internal staff and processes, scale to meet your changing needs, and puts customer retention first. Download our latest eBook to learn how to find a partner that:

  • Has a thorough understanding of regulations and compliance procedures
  • Improves your internal processes and provides quality customer service
  • Leverages technology and innovation to keep you one step ahead, and more

Your Trusted Advisor, Partner, Team Extension

Finding a trusted partner that goes beyond efficiencies and cost reductions doesn’t have to be complicated. For nearly 40 years, we at Comsearch have combined innovative technology with an experienced team and customized approach to outsourcing. Everything we do is to benefit your processes, staff, and customers. 

1-quality

A commitment to quality through ongoing training and technical appraisals

2-management

Management made up of seasoned property claim and auto repair experts

3-insurers

Partners of a majority of top 20 property and casualty carriers and other insurers

4-procheck products

Market-tested ProCheck products that leverage best practices

5-38 years

38 years in business, Rhode Island operated since 1984

6-customer service

An enduring commitment to integrity, focus, and customer value

Want to know more about our commitment to helping you meet your challenges? Let’s chat.

The Comsearch Difference

At Comsearch, we’re all about doing property and auto claims services better, no matter what it takes. Because we know that growing your business isn’t just about settling claims, it’s about efficiency, staying ahead of the trends, and policyholder retention.


We know what it takes to become your trusted BPO partner.
Download “20 Questions to Ask Your BPO Partner.”

About Comsearch

We’re in the business of covering our customer and our customer’s customer. We treat every claim like it’s our own, protecting the insured every step of the way. We bring our accountability, expertise, and efficiency to the process for not only the insured, but for you, the insurer, too.
Screen Shot 2021-04-07 at 11.01.29 AM